FAQs – Frequently Asked Questions
Q: How do I know my smoke detector is working? How often should I change the batteries?
Answer: You should test your smoke detector monthly by pushing the “test” button. Batteries should be replaced annually or when the low battery “chirp” is heard. Call us if you have any questions.
Q: What is the phone number for?
Answer – Commonly Used Phone Numbers
Reporting illegal burn?
If it is an Emergency, call 911 otherwise, report to:
Department Environmental Quality ( DEQ) 888-997-7888
- Emergencies Call – 911
- MCFD No. 1 – Administration Office – 503-588-6526
- Burn Ban Info – 877-982-0011
- Fire Prevention – 503-588-6513
- Hiring Info – 503-588-6526
- Poison Control – 1-800-222-1222
- Suicide Prevention Hotline – 1-800-273-8255
Q: How can I visit a station?
Answer: Call our front desk at 503-588-6526, and we can put you in contact with the station you would like to visit.
Q: Is today a burn day?
Answer: Call the backyard Burn line at 877-982-0011 for up-to-date status and restrictions.
Q: How can I dispose of sharps?
Answer: Unfortunately, we do not accept medical waste for disposal. Here are some possible resources: Suburban Garbage service 503-362-4949, Loren’s Sanitary Service 503-393-2262, Valley Recycling 505-585-4300
Q: How do I obtain a fire or patient medical report?
Answer: Contact the front desk at 503-588-6526
Q: Can a fire crew come to a birthday party?
Answer: Sorry, we can’t attend private parties, political rallies, or for-profit business events. However, we can try to accommodate school visits, career fairs, safety talks, and public safety events.
Q: Can a fire truck fill a swimming pool or large water tank?
Answer: Unfortunately, we cannot. Both the apparatus and water are costly public resources and must be managed responsibly.
Q: How do I become a firefighter or paramedic?
Answer: Please visit our Employment and Volunteer Program links or call 503-588-6526
Q: What type of fire extinguisher is best for my home?
Answer: We recommend keeping an extinguisher in your kitchen and garage. A multi-purpose fire extinguisher is best for your home. On the label, the rating should be at least a 2A 10BC (may be labeled A-B-C) this type of extinguisher can be used on all household items.